Our aim is to provide you with the best and latest goalkeeping products and to advise you personally. We would like to share the expertise we have gained in years and years of football practice and to permanently expand the field of goalkeeping through our constant cooperation with professional goalkeepers and top brands. If you need help or personal advice just contact our Customer Service Centre by phone, e-mail or social media.
PAYPAL PayPal is a safer, quicker and simpler way to make online transfers by credit card or through your bank. Advantages Check the status of your payment anytime. You will normally get the goods faster since we are able to dispatch your order immediately after payment. (Provided that all items are available.) You can use PayPal for free. PayPal accounts and the payments through PayPal are completely free of charge for you as well as for us.
RETURNS AND REFUNDS We are constantly trying to combine the best possible price with the best possible service. To ensure a smooth return or exchange, we also need your help … Procedure You can return or exchange items within 10 days from the day you received the package.
Return costs The shipping costs for returned goods, whether exchange or withdrawal, must be paid by the customer. The new items will then be shipped to your address free of charge.
Faulty items If there is a problem with a product or its quality does not meet your expectations we have to contact the manufacturer first. They will then check whether the case is covered by warranty. Therefore, please send some pictures and close-ups of the fault first, along with a detailed description of the problem
We do not share your contact details with any third-party company. If you enter our website via Google adwords, a cookie will be placed on your computer. The sole purpose of this is to help us to analyse our Return On Investment (ROI) Personalisation Images
We may publish images of our personalisation from customer orders on our website and social media platforms to show examples of personalisation and the options we offer.
* Sorry but we are not responsible for packages sent to a 3rd party address such as a place of work, hotel or a PO Box which state delivered but cannot be traced.
Return costs The shipping costs for returned goods, whether exchange or withdrawal, must be paid by the customer.
The new items will then be shipped to your address free of charge.
DAMAGE DURING DELIVERY If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
RETENTION OF TITLE The goods shall remain our property until full payment is made PayPal payment During the ordering process you will be forwarded to PayPal's online website.
To pay the invoice amount via PayPal, you must be registered there or register first, identify yourself with your access data and confirm the payment instructions to us. After submitting your order in the shop we instruct PayPal to initiate the payment transaction. Directly afterwards, the payment transaction is carried out automatically by PayPal. You will receive additional information during the ordering process.