Procedure

  • You can return or exchange items within 10 days from the day you received the package.
  • Return costs
    The shipping costs for returned goods, whether exchange or withdrawal, must be paid by the customer
  • Excluded from exchange
    Printed, used or individually ordered articles as well as socks are excluded from exchange and cannot be returned. Products are only accepted back in their original packaging!
  • Faulty items
    If there is a problem with a product or its quality does not meet your expectations we have to contact the manufacturer first. They will then check whether the case is covered by warranty. Therefore, please send some pictures and close-ups of the fault first, along with a detailed description of the problem